Refund policy

Returns & Refund Policy

At Boars & Blondes, we want you to be stoked with your order. If something isn’t quite right, we’re here to help.

28-Day Returns

We accept eligible change-of-mind returns within 28 days of your order being delivered.

To be eligible for a change-of-mind return, items must be:

Unworn and unused

Unwashed

Free from stains, makeup, perfume, pet hair or other marks

In their original condition

With all original tags attached where applicable

Items that have been worn, washed, damaged, altered or returned in an unsuitable condition may not be accepted.

Change of Mind

If you have changed your mind, ordered the wrong size or simply no longer want the item, you may return it within 28 days provided it meets our return conditions.

Return postage for change-of-mind returns is the responsibility of the customer.

Once your return has been received and inspected, we will notify you whether your return has been approved.

Exchanges

We currently do not offer direct exchanges.

If you require a different size or product, you can return your original item under our 28-day return policy and place a new order for the item you would like.

Faulty, Damaged or Incorrect Items

If your item arrives faulty, damaged or incorrect, please contact us as soon as possible.

Please email us with:

Your order number

A description of the issue

Clear photos or videos showing the problem

We may ask you to provide additional information so we can assess the issue.

If the item is confirmed to be faulty, damaged or incorrectly supplied, we will work with you to provide an appropriate remedy, which may include a replacement or refund.

Australian Consumer Law rights are not affected by this policy.

Items That Cannot Be Returned

For change-of-mind returns, we cannot accept items that are:

Worn or washed

Stained or damaged

Altered or modified

Missing original tags where applicable

Returned after the 28-day return period

Sale Items

Sale items are eligible for change-of-mind returns under the same 28-day conditions unless otherwise clearly stated at the time of purchase.

Nothing in this policy excludes or limits your rights under the Australian Consumer Law.

Refunds

Once your returned item has been received and inspected, we will notify you of the outcome.

If approved, your refund will be processed back to the original payment method used for the purchase.

Please allow additional time for your bank or payment provider to process the refund.

Original shipping costs are generally non-refundable for change-of-mind returns.

How To Start A Return

To request a return, please contact us within 28 days of receiving your order.

Please include:

Order number:

Name:

Reason for return:

Items being returned:

We will provide you with the return instructions once your request has been reviewed.

Please do not send items back without contacting us first, as unauthorised returns may not be accepted.

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You may be entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage. You may also be entitled to have goods repaired or replaced where they fail to meet the consumer guarantees and the failure does not amount to a major failure.

Our 28-day change-of-mind policy does not limit these rights.

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Boars & Blondes

Made for the girls who hunt.